Privacy Policy
Last updated: September 24, 2026
1. Introduction
GLOBEX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN service.
2. VpnService API Disclosure
Our Android application uses the Android VpnService API to create a secure, encrypted tunnel for your internet traffic. This is essential to provide VPN functionality and protect your data.
What VpnService does:
- Creates a secure tunnel between your device and our servers
- Encrypts all network traffic passing through the tunnel
- Protects your data from interception on public networks
3. Information We Collect
Account Information (if you register):
- Email address
- Encrypted password
Device Information:
- Anonymous device identifier
- Device type and operating system version
- App version
Connection Information:
- Timestamps of connections (for troubleshooting)
- Server location selected
- Bandwidth used (for billing and service management)
4. Information We Do NOT Collect
We do NOT collect, store, or monitor:
- Your browsing history
- Content of your internet traffic
- DNS queries
- IP addresses you visit
- Any activity logs
5. How We Use Your Information
We use collected information to:
- Provide and maintain the VPN service
- Process payments and manage subscriptions
- Send important service notifications
- Improve our app and servers
- Provide customer support
6. Data Sharing
We may share data with:
- Payment Processors: Stripe and Google Play for subscription management
- Analytics: Aggregated, anonymized usage statistics only
- Legal Requirements: If required by law
- Advertising Partners: With your consent, your device advertising ID and in-app activity (such as connection milestones and subscription status) are shared with Google (AdMob and Google Ads) to show ads, measure ad performance and build advertising audiences. You can withdraw consent at any time in the app privacy settings, or reset or delete your advertising ID in Android settings.
We NEVER sell your personal data to third parties.
7. Data Security
- All traffic is encrypted using AES-256 encryption
- Data in transit is protected via secure protocols
- Our servers are secured with industry-standard practices
8. Data Retention
- Session metadata: Deleted after 30 days
- Account data: Retained while your account is active
- Payment records: Retained as required by law
9. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
Contact us at privacy@globexvpn.com to exercise these rights.
10. Children's Privacy
GLOBEX is not intended for users under 13 years of age. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via the app or email.